Seamless Beauty (Part 2-Dream Kitchen)

We know that Susan is in love with her new Mannington kitchen floor but the way it flows from room to room is a part of the beauty. An installer has to be good to take a graphic pattern and make it flow with such grace from kitchen to hall to bathroom. Tontine's installer did just that at Susan's home and it made all the difference! Talk about seamless...that is the relationship that the folks at Tontine Carpet One Floor & Home have with their customers. At Tontine our staff is taught the opposite of the big box theory. "One at a time" is the way our customers are treated. Your experience at Tontine can be seamless, just like Susan's.

The Dream Kitchen

Susan came to the Tontine store with a plaque she made professing her joy about her new Tontine floor. She invited us to her home to take some photos and hear all about her experience. She told a story of how Tontine’s Sales Associate worked with her to find just the right floor for her Dream Kitchen and of how our installer wouldn’t give up when he found imperfections in her subfloor . He found a way to rebuild it to level, cut the piece expertly so that it would be seamless from kitchen to hallway to bathroom and was so diligent about the work. Susan’s floor was the final piece of her dream ktichen and she stated, “It was a very gratifying experience working with the Tontine sales staff and installation personnel. I am delighted daily with my Mannington floor choice and the superb job done by all concerned.”

A Beautiful Solution

I found out some glorious news....if I buy carpet at Tontine Carpet One and I don't like it for any reason..I can change it. This revelation has eased the pain of choosing carpet for my home. Sometimes in the past I have made mistakes on color choice for paint and had to repaint even rewalpaper but it's another story alltogether when I have to replace carpet because I choose incorrectly. Now, I have the confidence to order and know that there is a safety net. Where else do you get that? Nowhere but Carpet One! I can tell my husband, "Don't worry! We have the power to replace this if it's not what we want." That goes a long way with him. I'm going to relax and order that new living room burber in the color I have been dreaming of. And, oh well if it doesn't look like my dream after installation, I can get it replaced!!!

The Dinner Party

I went to a dinner party at a neighbor's home last night and she took me on a tour of her newly remodeled home. She replaced all of her carpet with a soft, warm creamy color and it went well with her warm woods, patterned sofa, curtains and in the bedroom with her shades and comforter. What it did for her older home was dynamite! I asked her where she bought the carpet and she told me that it was from Tontine Carpet One and that she was thrilled with the product, “Tigressa”, the installer who did a neat job and was very respectful of her home and furnishings and her sales person at Tontine who she counted on to give her good advice. She knew that he would because she has worked with him for years and always been happy. The dinner guests were surprised at the soft, lushness of the carpet and the durability. She has already cleaned wine up without much trouble. Bravo Tontine and Tigressa!